egton professional^® offers a comprehensive range of Computer Telephony Integration solutions, specifically designed to meet the needs of our customers. We have selected the IP-Office product range from Avaya, a global leader in communication systems, applications and services, with a broad customer base of more than 1 million customers worldwide.

The Egton Telephony Solution allows your PC to work as part of your telephone system, and your telephone system to work with the data from your computer network. It incorporates ‘voice over internet protocol’ (Voice over IP) technology as well as supporting the connection of standard telephone handsets. This enables straightforward replacement of conventional pbx-switchboards with a system which will allow you to migrate at your own pace to an all new “packetised voice” environment.

The versatility and open, standards-based architecture of the Egton Telephony Solution allows us to easily integrate into existing administrative databases used by a range of organisations. Egton Professional also provides the consultancy and software development services needed to ensure a rapid and trouble free implementation.

Features:

• Straight forward, easy to use PC interface.
• Call transferring across different sites.
• Receipt of voicemail on your PC.
• Hot-desk ability – calls follow you wherever you are logged in.
• ‘Screen pop’ providing information about callers.